How to delete your account
Users may delete their account at any time directly within the app via:
- Settings
- Account
- Delete Account
Please review any information presented before confirming deletion. Deleting your account does not cancel active lock periods.
Privacy Policy – Delete Account
Account Deletion
Upon deletion:
- Personal profile data is permanently removed.
- Login credentials are deleted.
- Access to the app is revoked.
However, certain information will be retained where legally required, including:
- Financial transaction records
- Locked fund commitments
- Payment processor records
- Audit logs
- Fraud prevention records
This data retention is required for regulatory compliance, financial reporting, dispute resolution, and legal obligations.
Terms & Conditions – Delete Account
Account Termination & Deletion
Users may request permanent deletion of their account directly within the application.
Upon deletion:
- The account will be deactivated.
- Personal identification data will be removed.
- Access credentials will be revoked.
Financial records, transaction logs, and locked fund commitments will remain enforceable and retained in accordance with legal and regulatory requirements.
Deletion of the account does not:
- Cancel active lock periods
- Override financial commitments
- Eliminate legal obligations
Can’t access the app? Email admin@timevaultapp.co from the email address linked to your account. See also our Privacy Policy and Terms §8.
